Frozen Drain Pipes…Does that happen?



To Our Valued Customers,

As the worst snow storm this winter season approaches our area, we at The Drain Guys wanted to share some tips on keeping your drainage system safe and emergency free.  

1.  Make that there are no leaky or running toilets or faucets in your home.  A slow drip or leak can lead to ice build up in your home’s drainage system causing a whole-home backup at the worst time.

2.  Make sure all drains are clog and buildup-free.  Slow moving and clogged drains will allow water to sit in the drain pipe leading to a build up of ice and stopping all water flow.

3.  If you are leaving home, set the heat to at least 55 degrees.  This will prevent indoor drain pipes from reaching the frost point.  If you decide not to leave the heat on, purchase anti-freeze specifically made for mobile homes and use according to instructions.

4.  Check the drain pipes located in crawl spaces, attached to outside walls, and in basements for above freezing temperatures during and after the storm.

All Preferred Customers receive Free Inspections.  We encourage you to take advantage of this service to prevent any emergencies during this period of inclement weather.  If you would like a technician to perform an inspection, just call (862) 253-2545 and we can schedule an appointment.

Thank you and keep warm,

Ryan Garrison, Manager
The Drain Guys
(862) 253-2545

4 signs you might have a clog in your home’s main sewer line.

Often times, issues with a home’s drainage system are rather easy to diagnose.  If you have an overflowing toilet, but everything else in your home is functioning as normal, it’s a safe bet that the problem is isolated.  What happens when it’s not so easy, though?  Here are some signs that you may have an issue with your home’s main sewer line:

1.  More than one drain in your home is not functioning properly.  For instance, you have an overflowing toilet, your shower won’t drain, and your kitchen sink has standing water.

2.  The sinks, toilets, and/or floor drain in your home’s basement are filling with water every time you use a fixture in the house.  The basement is the lowest point in your home, so if you flush a toilet on the second floor and water is rising in the basement you may have an issue with your home’s main sewer line.

3.  Your home drains slowly.  If all the drains in your home are draining slowly, a problem might be right around the corner.

4.  A main sewer line backup has a very unpleasant smell.  If your home, especially the basement, begins to smell like sewage; it may be time for a cleaning.

The causes of a blocked main sewer line are endless.  While some causes are an easy fix, others may be quite problematic.  But don’t worry, call The Drain Guys @ (862) 253-2545.  We’re always here to help! Visit to learn even more.

Shower won’t drain? These could be the culprits!

It could happen over the course of time or it could happen seemingly overnight.  Eventually, every home will need to address the issue from time to time.  Your shower won’t drain!  So let’s identify the two most common culprits and hopefully keep the water flowing.

1.  The biggest culprit when a shower won’t drain is hair.  Hair has a habit of finding just the right place to get snagged in a home’s drainage system to start  forming a clog.  Even in showers equipped with the most advanced drain protection, hair will find its way into a drain like spaghetti through a strainer.

2.  Coming in at a close #2 are soaps, shampoos, and conditioners.  When a shower is draining slowly and then over time the shower won’t drain, it is most likely these three universally used products.  Soaps, shampoos, and conditioners contain fats and oils that will stick to the sides of a home’s drainage system and build up over time.  This build up, if not addressed, will ultimately be the reason your shower won’t drain.

Simple problems = Simple solutions!

Where there is a will, there is a way.  To help keep your shower flowing, just follow these two simple suggestions.

1.  Clean the loose hair from the shower strainer after each wash.  This will help prevent loose hair from entering your home’s drainage system.

2.  Use a bacterial – based drain cleaning agent.  This type of drain cleaner contains harmless bacteria that eat away at the fats and oils slowly building in your home’s drainage system.

And remember…The Drain Guys are here to help! Visit to learn even more.